Assistance for non-English speaking people
Assistance for hearing impaired peopleTraining
Did you know that our Partner organisation CRUcial Training Options (CTO) offers accredited training? You can obtain a Certificate lll in Individual Supports, First Aid & CPR training as well as up skill to better Assist Clients with Medications. To find out more click here
Community Resource Unit (CRU) also directly offers a range of ready-made workshops and courses that can be customised to suit your unique needs and those of the team around you. This includes Support Worker & Key Worker Training, NDIS & Disability Awareness Training as well as Strategies for Self-Direction, Responding Well to Challenging Behaviours and Optimal Individualised Service Design Training. Find out more below:
Support Worker Training
Who Should Attend?
This training is for support workers who are directly assisting a person with disability to live a good life in community.
Overview
“Getting to the Heart of What Matters” workshop is an opportunity for support workers to critically reflect upon the essential purpose of their role, the values that drive ‘support’, and the sorts of relationships which are core to supporting someone well, particularly in relation to valued roles and community belonging.
This workshop provides participants with frameworks that help to deepen their understanding of how they can contribute to a better life for the person they support.
Download the flyer for more information
Formats
Two day workshop, delivered face to face.
We can deliver this training specifically for a team or organisation, or support workers can attend CRU open workshops run throughout the year.
Cost
- CRU Open Workshops - $300 for 2 days
- Specific team or organisation - $3400 + GST for 2 days, maximum 25 participants
NB: prices listed above do not including venue hire, catering or content adaptation
I was very happy with the workshop. The day was full of rich discussion and ideas of how to improve our support, connect people with community and create relationships
Feedback from a support worker
Key Worker Training
Who Should Attend?
This workshop is suitable for team leaders, key workers, coordinators and managers who work in disability support and service provision.
Overview
“Training for Leaders” is a course designed to assist participants to practically utilise the framework of the Five Valued Accomplishments (John O’Brien) to ensure their teams are effectively supporting people with disability. This is coupled with a focus on how to lead, mentor and coach others to deliver quality support and drive ongoing positive change in the lives of the people with disability they serve.
Download the flyer for more information
Formats
Two day course, delivered face to face
Cost
- $3800 + GST for 2 days, maximum 25 participants. Price does not including venue hire, catering or content adaptation.
This training made me look more openly at the service we deliver and gave me tools to improve my leadership practice. With a focus on empowering support teams, we learnt about how to drive the message with the team and work on challenging systems
Feedback from a participant in Training for Leaders
Making the most of your NDIS Plan
Who Should Attend?
This series of four short workshops are designed for people with disability and families who wish to maximise the benefits of their NDIS funding. The third and fourth workshop will be of interest to people who are currently self-managing their NDIS funding, or considering doing so.
Overview
These interactive workshops are designed to help people understand the fundamentals when it comes to your NDIS funding package and plan reviews. The workshops also aim to give people confidence around understanding what’s involved in Self-Managing your Plan so they can make an informed choice on whether to do that. You can register for any or all of these workshops.
Numbers are limited with the online format so you can ask questions, share ideas and have the opportunity to chat with other participants.
Download the flyer for more information
| Implementing Your Plan | Preparing for Plan Review | Starting to Self-Manage with Confidence | Self-Managing for the Life You Want |
| Understanding your Plan
Decision Making and Creative Thinking Recruitment, Record Keeping and how to keep it all going |
A positive vision
What is an NDIS Annual Review? Preparing for your Review Evaluation of Goals Strategies to help sustain your efforts |
Self-Direction & Self-Management
Weighing up the benefits & challenges of Self-Management & different supports Confidence to make decisions: What can I spend my funding on? Am I doing the right thing? Getting started Getting organised |
Self-Management: why you need to take a lead
Employing people directly – some ins & outs Right person for the job Blending Supports Building a team |
Formats
4 x 2.5hr online workshops
Cost
- $45 per workshop, or $180 for the series of 4
It was wonderful to have reinforcement that we do know what we are doing! It’s was also nice to discover new ideas for community participation that I had not thought of and how to use the funding we have. Appreciated the opportunity to learn from others in the same situation.
Feedback from participant of “Implementing your Plan” workshop
Disability Awareness Training
Who Should Attend?
This workshop is suitable for community groups, organisations in the private sector, government departments and all groups interested in supporting the full inclusion of people with disability in community and civic life.
Overview
“Welcoming people well” is a workshop designed as a short introduction to disability awareness and the fundamentals of social inclusion. By focusing on people’s strengths and our commonalities, we will offer you practical strategies to help build the capacity of your group, club, team or organisation to be welcoming and inclusive of all people.
Download the flyer for more information
Formats
Available in half day or full day options and can be delivered face to face or online
Cost
- Half Day, face to face - $1,500 + GST ($1,300 + GST for Not-for-Profit groups)
- Full Day, face to face - $2,200 + GST ($2,000 + GST for Not-for-Profit groups)
I feel that I have a better understanding about the challenges and feelings of living with disability
Feedback from a participant
Thank you for your efforts to tailor the workshop to our call centre and front counter staff - I learnt some practical ideas for being more inclusive
Feedback from a participant
Strategies for Self-Direction
Who Should Attend?
This workshop is ideal for people with disability and the supporters around them (including family, friends and workers) who want to take control of the direction of their life. This is relevant to everyone, not only those who self-manage their funding.
Overview
“7 Steps to Self-Direction” is a workshop created and presented by Sharon Bourke and regularly offered by CRU. The workshop offers practical ideas on how to direct your supports in a cohesive, effective and long-lasting way. It shows you what needs to be in place so that a self-directed arrangement has the best chance of success over the long term.
Download the flyer for more information
Formats
One day workshop, delivered face to face or 3 x 3hr online workshops
We can deliver both of these options for an individual family/team or you can attend CRU open workshops that may be run throughout the year
Cost
- CRU Open Workshops - $150 for full day, face to face delivery
- Online Individual team workshop - $2,000 for 3 x 3hr zoom sessions
- Face to face Individual team workshop – Price on Application
It was so valuable to bring family and workers together as a team to work on new and stimulating ideas
Feedback from a participant
Responding well to challenging behaviours
Who Should Attend?
This training will be of interest to anyone supporting a person labelled as challenging – whether as a parent, family member, friend, or in a work role.
Overview
“Responding well to people with challenging behaviours” is a workshop developed and presented by Ann Greer and regularly offered by CRU. Participants will learn more about the situations in which people with ‘challenging behaviour’ find themselves and the key role of communication in this dynamic. It will also explore our role in the behaviour of others and offer practical strategies for responding well.
Download the flyer for more information
Formats
- One day workshop, delivered face to face. We can deliver this training specifically for a family, team or organisation, or you can attend CRU open workshops run throughout the year.
- 4 x On-demand webinars will soon be available for purchase as a series or as individual topics
Cost
- CRU Open Workshops - $150 for full day, face to face delivery
- Specific team or organisation - $3,000 + GST for full day, face to face delivery (not including venue hire, catering or content adaptation)
- On-demand webinar series – coming soon
The training was thought provoking and convincing. I feel like I understand challenging behaviour, meaning of behaviour and observing patterns better now
Feedback from a participant
I feel inspired to do better and be more proactive instead of reactive and that I can help minimise the behaviour without ignoring the person
Feedback from a participant
Optimal Individualised Service Design (OISD)
Overview
“Deep Quality through Optimal Individual Service Design (OISD)” was developed by Dr Michael Kendrick.
This comprehensive training program enhances quality in the design and delivery of individualised, person-centred responses to people with disability. The combination of theory with hands-on practicum work in small groups allows for deeper learning to be achieved in this immersive course.
This ten day course is suitable for people who don’t just want ‘more of the same’.
They are likely to be people with:
- Strong connections with people who live with disability
- Proven track record in independent thinking and action
- A vision of individualisation, social inclusion and ethical partnership
- Interest in designing service solutions from scratch
This course has been offered many times in Queensland through partnerships with a number of organisations. Speak to us about partnering with CRU to ensure this highly regarded and in-depth course continues to equip leaders in the disability sector in Queensland.
Who Should Attend?
Participants can be people with disability, family members and paid supporters from all levels of organisations. Due to the length, depth and intensity of this course, it is recommended that all participants actively choose to attend. It is preferable that participants have already demonstrated the ability to be creative, innovative and rigorous about individualised service quality.
While it is not a prerequisite, we also recommend that participants have an understanding of Social Role Valorisation (SRV) theory before attending.
Formats
10 days (broken up across 2 x 5 day blocks), delivered face to face.
Cost
- Price on application
[The most valuable part of the course was] learning from real-life experiences and stories. Combined with theory/models about how different people with a disability experience the same community that I live in. Gaining an understanding that optimal doesn't mean expensive and being able to have the confidence to share my knowledge with others
Feedback from an OISD participant
Customise a training topic to suit you
Overview
We can design tailor-made training packages to best match the needs of your team or organisation, including for people who are self-managing their own support. Speak to us about your options for personalising our training packages or purpose building training to suit your unique needs.
Formats and Cost
- Discussed at time of application