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Training

CRU offers a range of ready-made workshops and courses that can be customised to suit your unique needs and those of the team around you.

Who can attend CRU Training?

  • People with disability and their families and friends: CRU workshops will support your efforts to pursue a meaningful life, delivering ideas and practical strategies that are needed to create positive change.
  • Workers and human services sector organisations: From investment in key personnel to large-scale training, CRU engages with workers at all levels and organisations on questions of values and vision to help shape and deliver helpful and relevant services.
  • Community, government & others: CRU works with community groups, organisations in the private sector, government departments and other groups interested in supporting the full inclusion of people with disability in community and civic life.


blue CRU starburstSupport Worker Training

Who Should Attend?

This training is for support workers who are directly assisting a person with disability to live a good life in community.

Overview

“Getting to the Heart of What Matters” workshop is an opportunity for support workers to critically reflect upon the essential purpose of their role, the values that drive ‘support’, and the sorts of relationships which are core to supporting someone well, particularly in relation to valued roles and community belonging.

This workshop provides participants with frameworks that help to deepen their understanding of how they can contribute to a better life for the person they support.

Download the flyer for more information

Formats

Two day workshop, delivered face to face.

We can deliver this training specifically for a team or organisation, or support workers can attend CRU open workshops run throughout the year.

Cost

  • CRU Open Workshops - $300 for 2 days
  • Specific team or organisation - $3400 + GST for 2 days, maximum 25 participants

NB: prices listed above do not including venue hire, catering or content adaptation

I was very happy with the workshop. The day was full of rich discussion and ideas of how to improve our support, connect people with community and create relationships
Feedback from a support worker

  1. Identify the elements of a good life and reflect on assumptions about people with disabilities’ right to and the possibility of a good life.
    1. Strengthens focus on goals of participant;
    2. Encourages critical reflection on practices that may undermine the achievement of a participant’s goals.
  2. Begin to develop a framework for thinking about the role of a support worker in their own particular contexts.
    1. Contextualises learning to the goals, aspirations and support needs of the participant they are supporting.
  3. Understand Valued Social Roles and how the concept can be used to support people to have access to the good things of life.
    1. Enhances ability to work to support greater & more meaningful social and economic participation;
  4. Understand the importance of friendships and relationships and analyse what can get in the way of relationships for people with disability.
    1. Enhances ability to work to support new friendships & relationships and to deepen existing relationships;
    2. Enhances ability to work to support greater & more meaningful social participation;
    3. Enhances ability to work to support development of informal supports.
  5. Identify factors and strategies that make belonging in community more likely.
    1. Enhances ability to work to support greater & more meaningful social and economic participation;
    2. Enhances ability to work to support development of informal supports;
    3. Strategies for supporting greater independence.

NB: Every person has unique goals and aspirations. This information is provided to assist NDIS participants and their supporters determine whether the learning outcomes relate to the participant’s goals.


blue CRU starburstKey Worker Training

 

Who Should Attend?

This workshop is suitable for team leaders, key workers, coordinators and managers who work in disability support and service provision.

Overview

Training for Leaders” is a course designed to assist participants to practically utilise the framework of the Five Valued Accomplishments (John O’Brien) to ensure their teams are effectively supporting people with disability. This is coupled with a focus on how to lead, mentor and coach others to deliver quality support and drive ongoing positive change in the lives of the people with disability they serve.

Download the flyer for more information

Formats

Two day course, delivered face to face

Cost

  • $3800 + GST for 2 days, maximum 25 participants.  Price does not including venue hire, catering or content adaptation.

This training made me look more openly at the service we deliver and gave me tools to improve my leadership practice. With a focus on empowering support teams, we learnt about how to drive the message with the team and work on challenging systems
Feedback from a participant in Training for Leaders

Day 1 Learning Objectives

  1. Identify the elements of a good life and reflect on assumptions about people with disabilities’ right to and the possibility of a good life.
  2. Consider the impact of historical service responses to people with disability and contrast ‘traditional’ and ‘contemporary’ models of support.
  3. Understand the barriers to providing quality disability services.
  4. Develop an understanding of five fundamental principles of leadership and utilise these principles for thinking about the role of leading teams of direct support workers.

Day 2 Learning Objectives

  1. Reflect on how to apply the framework of the Five Valued Accomplishments within personal work practices, as well as how to lead teams of direct support workers in this thinking.
  2. Identify factors and strategies that make belonging in ordinary/typical community life more likely.
  3. Consider practical strategies to build capacity and develop the skills of the people being supported.
  4. Analyse the complex nature of choice and decision-making for people with disability.
  5. Develop practical strategies for assisting people with disability to make their own choices.


dark blue CRU starburstMaking the most of your NDIS Plan

Who Should Attend?

This series of four short workshops are designed for people with disability and families who wish to maximise the benefits of their NDIS funding. The third and fourth workshop will be of interest to people who are currently self-managing their NDIS funding, or considering doing so.

Overview

These interactive workshops are designed to help people understand the fundamentals when it comes to your NDIS funding package and plan reviews. The workshops also aim to give people confidence around understanding what’s involved in Self-Managing your Plan so they can make an informed choice on whether to do that. You can register for any or all of these workshops.

Numbers are limited with the online format so you can ask questions, share ideas and have the opportunity to chat with other participants.

Download the flyer for more information

Implementing Your PlanPreparing for Plan ReviewStarting to Self-Manage with ConfidenceSelf-Managing for the Life You Want
Understanding your Plan

Decision Making and Creative Thinking

Recruitment, Record Keeping and how to keep it all going

A positive vision

What is an NDIS Annual Review?

Preparing for your Review

Evaluation of Goals

Strategies to help sustain your efforts

Self-Direction & Self-Management

Weighing up the benefits & challenges of Self-Management & different supports

Confidence to make decisions: What can I spend my funding on? Am I doing the right thing?

Getting started

Getting organised

Self-Management: why you need to take a lead

Employing people directly – some ins & outs

Right person for the job

Blending Supports

Building a team

Formats

4 x 2.5hr online workshops

Cost

  • $45 per workshop, or $180 for the series of 4

It was wonderful to have reinforcement that we do know what we are doing! It’s was also nice to discover new ideas for community participation that I had not thought of and how to use the funding we have. Appreciated the opportunity to learn from others in the same situation.
Feedback from participant of “Implementing your Plan” workshop

For the following workshops, participants will learn about:

1. Implementing your NDIS plan

  1. Get started in activating their NDIS plan
  2. Better understand the components that make up their own NDIS plan
  3. Better understand what they can do if they are unhappy about their plan or a decision in their plan
  4. Further tease out their NDIS goals to help to think more creatively about how to best achieve their goals
  5. Explore some approaches to recruitment that will make the best use of NDIS support hours to achieve specific goals
  6. Connect with and hear from other people with lived experience of disability about practical ideas and strategies that have been useful when navigating the new system
  7. Get linked in with information and related resources to further build capacity
  8. Explore ways of sustaining efforts and bringing others in so the person with disability can continue to have a good life

2. Preparing for your NDIS review

  1. Better understand what a plan review will involve and how to get prepared
  2. Reflect and Analyse on the past year (timeframe varied) in regards to what has worked well and what could be improved
  3. Evaluate NDIS goals and to help attendees think more creatively about the ways in which NDIS supports can be used to achieve specific goals
  4. Utilise a range of self-evaluative tools in order to work out what else might be needed for future planning
  5. Connect with and hear from other people with disability and their families on some practical ideas and strategies they have used to successfully prepare for their review
  6. Get linked in with information and related resources to further build capacity to fully expand their NDIS plan
  7. Explore ways of sustaining efforts and bringing others in so the person with disability can continue to have a good life

3. Starting to self-manage with confidence

Learning objectives coming soon

4. Self-managing for the life you want

Learning objectives coming soon


blue CRU starburstDisability Awareness Training

Who Should Attend?

This workshop is suitable for community groups, organisations in the private sector, government departments and all groups interested in supporting the full inclusion of people with disability in community and civic life.

Overview

Welcoming people well” is a workshop designed as a short introduction to disability awareness and the fundamentals of social inclusion. By focusing on people’s strengths and our commonalities, we will offer you practical strategies to help build the capacity of your group, club, team or organisation to be welcoming and inclusive of all people.

Download the flyer for more information

Formats

Available in half day or full day options and can be delivered face to face or online

Cost

  • Half Day, face to face - $1,500 + GST ($1,300 + GST for Not-for-Profit groups)
  • Full Day, face to face - $2,200 + GST ($2,000 + GST for Not-for-Profit groups)

I feel that I have a better understanding about the challenges and feelings of living with disability
Feedback from a participant

Thank you for your efforts to tailor the workshop to our call centre and front counter staff - I learnt some practical ideas for being more inclusive
Feedback from a participant

Participants in this workshop will:

  1. Gain insight into what both exclusion and inclusion mean and the barriers to full participation experienced by people with disability
  2. Explore frameworks for understanding contemporary thinking about disability
  3. Reflect on our personal attitudes, assumptions and beliefs about disability
  4. Be introduced to principles of inclusion
  5. Be exposed to frameworks for troubleshooting common dilemmas and misconceptions when striving to be welcoming of people who have often been excluded


dark blue CRU starburstStrategies for Self-Direction

Who Should Attend?

This workshop is ideal for people with disability and the supporters around them (including family, friends and workers) who want to take control of the direction of their life. This is relevant to everyone, not only those who self-manage their funding.

Overview

7 Steps to Self-Direction is a workshop created and presented by Sharon Bourke and regularly offered by CRU.  The workshop offers practical ideas on how to direct your supports in a cohesive, effective and long-lasting way.  It shows you what needs to be in place so that a self-directed arrangement has the best chance of success over the long term.

Download the flyer for more information

Formats

One day workshop, delivered face to face or 3 x 3hr online workshops

We can deliver both of these options for an individual family/team or you can attend CRU open workshops that may be run throughout the year

Cost

  • CRU Open Workshops - $150 for full day, face to face delivery
  • Online Individual team workshop - $2,000 for 3 x 3hr zoom sessions
  • Face to face Individual team workshop – Price on Application

It was so valuable to bring family and workers together as a team to work on new and stimulating ideas
Feedback from a participant

Participants in this workshop will:

  1. Understand how a framework for self-direction of supports could be applied to their own circumstances;
  2. Analyse the requirements for supporting the person well, in ways that assist the person to achieve their goals and live the life they want;
  3. Develop skills around recruiting suitable staff and creating, maintaining and monitoring a high quality, person-centred support arrangement;
  4. Develop and apply a practical problem-solving framework as a key safeguarding strategy;
  5. Evaluate the resilience of the person supported and the support arrangement as a method of safeguarding the quality and sustainability of the support arrangement.


blue CRU starburstResponding well to challenging behaviours

Who Should Attend?

This training will be of interest to anyone supporting a person labelled as challenging – whether as a parent, family member, friend, or in a work role.

Overview

Responding well to people with challenging behaviours” is a workshop developed and presented by Ann Greer and regularly offered by CRU. Participants will learn more about the situations in which people with ‘challenging behaviour’ find themselves and the key role of communication in this dynamic. It will also explore our role in the behaviour of others and offer practical strategies for responding well.

Download the flyer for more information

Formats

  • One day workshop, delivered face to face. We can deliver this training specifically for a family, team or organisation, or you can attend CRU open workshops run throughout the year.
  • 4 x On-demand webinars will soon be available for purchase as a series or as individual topics

Cost

  • CRU Open Workshops - $150 for full day, face to face delivery
  • Specific team or organisation - $3,000 + GST for full day, face to face delivery (not including venue hire, catering or content adaptation)
  • On-demand webinar series – coming soon

The training was thought provoking and convincing. I feel like I understand challenging behaviour, meaning of behaviour and observing patterns better now
Feedback from a participant

I feel inspired to do better and be more proactive instead of reactive and that I can help minimise the behaviour without ignoring the person
Feedback from a participant

Participants in this workshop will:

  1. Understand forms of communication and interpret its role in behaviour;
  2. Learn how to work collaboratively to understand the motives, effects and consequences of behaviour;
  3. Understand their part in the behaviour of others;
  4. Learn how to respond to behaviour in ways that are respectful and non-punishing;
  5. Develop strategies for working with people to better understand and respond to their communication and ‘behaviours’.


 

blue CRU starburstOptimal Individualised Service Design (OISD)

Overview

Deep Quality through Optimal Individual Service Design (OISD) was developed by Dr Michael Kendrick.

This comprehensive training program enhances quality in the design and delivery of individualised, person-centred responses to people with disability. The combination of theory with hands-on practicum work in small groups allows for deeper learning to be achieved in this immersive course.

This ten day course is suitable for people who don’t just want ‘more of the same’.

They are likely to be people with:

  • Strong connections with people who live with disability
  • Proven track record in independent thinking and action
  • A vision of individualisation, social inclusion and ethical partnership
  • Interest in designing service solutions from scratch

This course has been offered many times in Queensland through partnerships with a number of organisations. Speak to us about partnering with CRU to ensure this highly regarded and in-depth course continues to equip leaders in the disability sector in Queensland.

Who Should Attend?

Participants can be people with disability, family members and paid supporters from all levels of organisations. Due to the length, depth and intensity of this course, it is recommended that all participants actively choose to attend. It is preferable that participants have already demonstrated the ability to be creative, innovative and rigorous about individualised service quality.

While it is not a prerequisite, we also recommend that participants have an understanding of Social Role Valorisation (SRV) theory before attending.

Formats

10 days (broken up across 2 x 5 day blocks), delivered face to face.

Cost

  • Price on application

[The most valuable part of the course was] learning from real-life experiences and stories. Combined with theory/models about how different people with a disability experience the same community that I live in. Gaining an understanding that optimal doesn't mean expensive and being able to have the confidence to share my knowledge with others
Feedback from an OISD participant

Coming Soon


blue CRU starburstCustomise a training topic to suit you

Overview

We can design tailor-made training packages to best match the needs of your team or organisation, including for people who are self-managing their own support.   Speak to us about your options for personalising our training packages or purpose building training to suit your unique needs.

Formats and Cost

  • Discussed at time of application

Training enquiry form