Open Letter: Leave no Australian behind in disasters and emergencies
Books will be avilable as individual volumes 1, 2 or 3, or as the complete Set of 3
Volume 1 – An Explanation of Service Models, and Service Model Coherency
Volume 2 – Designing a Human Service to Be Model Coherent in Accord with SRV
Volume 3 – Evaluation a Human Service by Means of the Model Coherency Rating Tool
Wolf Wolfensberger, PhD (1934-2011) was a long-time professor at the Syracuse University School of Education, where he was on the faculty as a full professor since 1973, and directed an independent training body, the Training Institute for Human Service Planning, Leadership, and Change Agentry. He had been teaching and writing on the topic of this book for several decades but held off attempting to get it published until he was satisfied of its completeness and quality. At his death in early 2011, he had by and large completed the manuscript, but it needed major editing. With the cooperation of the Trust Under Will of Nancy Artz Wolfensberger, we have undertaken the editing, and this book is the result.
Human service is a complicated endeavor, in which a number of component parts must fit together and work in harmony in order to benefit the recipients. The subject of this book, model coherency, is about putting the component parts of a service together properly–coherently. As Wolfensberger puts it, in a nutshell, model coherency answers the question: “Are the right people being served by the right people, in the right setting, using the right tools and methods?”
Dear Friends and Supporters of CRU,
We are excited to let you know that the webinar series “Supporting people with sensory and movement differences”, has now been converted to an on-demand video series, available to rent via the CRU website.
We hope that you will find this a useful and flexible resource. One you can use to share information and strategies with your family and wider support network, or perhaps to use as part of staff training and development?
This is a new concept for CRU, along with our use of Vimeo as the platform you will use to buy and view the videos. So if you have any questions or need assistance, please don’t hesitate to reach out to us for support.
How movement and sensory differences and disorder affects people, and how they can best be supported.
The use of video technology to support people creatively to increase their independence.
This series has been designed for family members but is relevant for friends and paid supporters to watch as well. The series was initially offered through the support of the Anne Cross Leadership Initiative, sponsored by Uniting Care. Collectively the presenters Kate McGinnity, Sharon Hammer, Lisa Ladson and Anna Nikolay have a broad range of experience in education, coaching and consulting and a commitment to demystifying the experience of people who live with autism or movement or sensory differences.
For more information please visit the Videos On Demand (VOD) section of website.
Acknowledgement of Country: CRU respectfully acknowledges Aboriginal and Torres Strait Islander people as Australia’s first peoples and the traditional owners/custodians of the land on which we work and live. We pay respect to Elders, past and present, recognise the significant contributions of our First Nations people, and seek relationships based on recognition, reconciliation and justice.
This special edition of our Families for Inclusive Education newsletter focuses on intersections between successful inclusion for students with disability and inclusion for Aboriginal and Torres Strait Islander students.
We are excited to share a family story of a young North Queensland student, Kassidy, who became the Indigenous captain of her primary school, and who also happens to have Down syndrome. As a proud ambassador for her Torres Strait Islander culture, Kassidy has had many opportunities to contribute to her school community, and develop her own leadership skills.
Kassidy’s story exemplifies the truth that we all have multiple identities, and that school inclusion can provide ways for those identities and strengths to be valued.
We also share reflections from our CRU team about two powerful learning experiences. The first was CRU’s collaboration with Central Queensland colleagues from the Department of Education, Cindy Willett and Barb Carroll, who helped to bring together a Yarning Circle in Mackay, attended by many of the Community Education Counsellors (CECs) and others working with First Nations families and students.
The second was a powerful session at CRU’s Peer Support training event where well-respected facilitator/educator Fiona Bobongie led a facilitated conversation for volunteer Peer Support contacts to expand cultural awareness and be sensitised to experiences, challenges and strengths of Aboriginal and Torres Strait Islander families.
We are very pleased to share with you the latest edition of CRUcial Times. This is our 56th edition and it explores the idea of creating a home, one person at a time.
The authors in this edition do not try to gloss over the challenges of establishing a real home for a person with a disability , or of supporting someone in this task. The stories are practical and real, and a common theme from all our authors is that a real home is more than just a physical place, and absolutely worth the effort required.
After the last edition of CRUcial Times looked at how a home can be a foundation for a life in community, in this edition we wanted to showcase some examples of how people have gone about being supported to live in their own home. Home is such an important topic because our home is a central part of our lives and deeply connected to our identities. While secure housing is linked to our ideas of safety and security in life, to feel at home also requires a feeling of control and the freedom that comes with privacy and with intimacy.
We would like to thank the authors, Sue Boyce, Bronwyn Moloney and Bronia Holyoak for sharing their stories and experiences for this edition, and to Jeremy Ward for generously allowing us to include an edited excerpt from his book. In a shameless cross promotion, Jeremy’s wonderful book The Shouted Goodbye is available for sale in the CRU bookshop. In the book Jeremy goes into more detail about the strategies that enabled his daughter to live in her own home.
We also thank the organisation TASH in the United States for permission to republish Patricia Fratangelo’s article on life sharing, and Parity magazine, published by the Council to Homeless Persons, for permission to republish Cameron Skinner and Deb Rouget’s article A Home of My Own.
If you would prefer to have a hard copy mailed to you then please let us know and we will happily arrange for that. We do not routinely do large mail outs these days as many people prefer to receive material electronically, but we are more than happy to post you a copy if preferred. If you are having accessibility issues with the attached file, then please find a version with simplified formatting on our website. If you need the articles in this edition in a different format to make them more accessible then please get in touch and will we arrange this for you.
You are welcome to share this edition of CRUcial Times on to anyone you think may be interested and don’t forget there are 55 previous editions of CRUcial Times available on our website.
Last year CRU released a series of podcasts featuring stories of grass roots leadership and change in the disability community in Queensland. With the pace of life slowing for some people during this time, it may be an opportunity to re-visit, or listen for the first time to these ‘CRUcial Conversations’.
There are seven podcasts in the series: five feature leaders from the disability community in Queensland, opening up and sharing their own very personal stories. There is also an introduction podcast, talking about the purpose of these crucial conversations, and reflecting on the stories you will hear. The final podcast is a conversation between Karin Swift and Lesley Chenoweth, discussing the messages of the series with journalist Nance Haxton.
The podcasts are really easy to listen to – the series can be found wherever good podcasts are found – iTunes, Spotify, Google Podcasts and countless others. You can click on this text to access the podcasts. There are more detailed instructions on how to listen below.
The three main ways to find the podcasts are:
These podcasts were funded by the Anne Cross Leadership Initiative, which was established in 2017 to honour the contribution of Anne Cross to Uniting Care Queensland during her years as the Chief Executive Officer.
CRU staff are still available to provide support via phone, email and zoom to people with disability and their families. There are a variety of ways that CRU can provide this – either through one of our particular projects or through a Fee for Service arrangement.
If you need some information, a sounding board, are experiencing issues with NDIS or formal supports, or just want to use this downtime to do some dreaming/planning for you or your family member, please contact us on 3844 2211 or firstname.lastname@example.org . Our Admin staff will link you with the best person to talk to.
This information was sent in a CRU Email update on Wednesday 6th May 2020.
With all of the information being circulated at the moment, and in the busy-ness of peoples’ lives we thought it might be helpful to pull some of the information together into one place.
This week we are drawing from a very broad range of interest areas so and hope there is something here for everyone.
Effective parent and school partnerships may be more important now than ever. This webinar will give parents an opportunity to refocus their vision and goals for their son or daughter, and to explore effective communication and collaboration skills that can lead to achieving the best outcomes for their child. Effective advocacy strategies will be explored, including tips specific to email and phone communication.
Registrations closing Friday 8th of May for the LIVE session of the Webinar on Monday 11th of May (11am – 12noon), or the RECORDED Session on the 18th of May.
Please click on this text to register.
Note: For anyone who has not used ZOOM before, please let us know if you require ‘technical instructions’ and we can happily send these out to you.
Dr Jane Remington-Gurney has developed an online, self-paced communication partner training course.
“Do you interact with someone who has a complex communication need? Are you frustrated by not being able to communicate smoothly with this person? Do you feel that your interaction is just a series of questions and answers rather than a conversation? Chances are that the person you are supporting shares your feelings of communication frustration. Only too often training courses for communication partners deal with one specific product or tool and leave you wondering about the big picture and how you develop their communication partner skills.”
Please click on this text to go to the website for more information or to register.
The Centre for Universal Design Australia has launched our new FREE e-learning course on universal design in housing.
“Home is the foundation upon which society functions and yet Australia still does not have a mandated minimum standard of universal design for dwellings. The course shows how housing fits into a broad policy context ; digs deep into the statistics to determine ‘need’; and assesses the current compliance context. Home Coming? provides a knowledge and evidence base to understand how housing contributes to economic, social and human rights outcomes in Australia and how a lack of mandated standards are affecting Australia’s productivity and prosperity.” Click on this text to find out more or register.
Children and Young People with Disability Australia (CYDA) is conducting their annual survey on education issues and we would encourage you to make a contribution.
In the past, the CYDA surveys on education have produced important snapshots of the issues faced by students and their families which is able to inform systemic advocacy issues, highlighting the gap between what students and their families need and should be receiving in line with their human rights, legislation and policy – and what they experience. Obviously in noting good examples of inclusive education and supports, it also points to ways forward for systemic reform.
This annual education survey of young people and families is focusing on the COVID-19 environment this year. Please share widely with your networks as CYDA is keen to hear from as many young people with disability, and families, as possible. Click on this text to go to the online survey.
Edition 2 of Connect, the newsletter from the Disability Royal Commission has now been released.
You can read the newsletter by clicking this text to link to the website.
This edition looks at the awareness and recognition of the rights of people with disability.
The DRC want to learn more about the level of awareness that people with disability, and the wider community, have about the rights of people with disability. They are also interested in attitudes towards people with disability, and want to know more about how those attitudes develop and what can be done to change them.
We hope you find some, or all, of the this information helpful and that you continue to keep safe during the COVID-19 distancing measures.
These videos were filmed by Community Resource Unit Ltd. (CRU) at a joint event held with Children and Young People with Disability Australia (CYDA) at Common Ground on the 18th February 2020. The videos can be viewed on the playlist above, or can be viewed individually in our videos page.
This event discussed the Disability Royal Commission (DRC), its interest in education of children with disability and how people can share their stories with the Royal Commission.
CYDA has created a workbook to assist families as they prepare submissions around education. Download the workbook here (MS Word). They also have created some factsheets which we have linked to below.
Here is a list of links that relate to these videos:
CRU is delighted to be working with CYDA (Children and Young People with Disability Australia) to co-host this workshop on Tuesday 18th February from 9.30am-12.30pm (morning tea provided).
Please arrive from 9am for a 9.30 start. The workshop will be held in the Gambaro Room, Commonground, 15 Hope Street, South Brisbane.
Bookings are essential for catering and venue purposes; please register your interest here:
This workshop will be an opportunity to learn about the Disability Royal Commission and how to have your say on the issue of education. For some of you this is of current concern and for others your son or daughter may have already graduated but you may have a story that you would like to tell.
The workshop will provide information about:
The aim is to help students and parents to feel more confident about contributing their experiences and insights in order to guide the work of the Royal Commission.
On the day, there will be the opportunity to prepare (or at least begin to prepare) a submission – either a written or a video submission. Frequently asked questions will be addressed and you will have some opportunity to hear about other work being undertaken to promote inclusive education through engagement with the Disability Royal Commission.
If you are not able to attend due to distance or competing commitments, let us know as we will distribute information following the event and CYDA may be able to resource you further. CRU also intends to offer further workshops later in 2020.
Parking will be paid on-street parking (4-9 hour parks are available in the following streets – Hope, Montague, Merivale, Cordelia, Russell Streets) or you can park at the Queensland museum. Hope Street is very accessible for public transport – an easy walk from the cultural centre busway and South Brisbane stations.
Dear Friends and Supporters of CRU
I wanted to take this opportunity to thank you for your support of CRU during 2019 and to wish you a happy Christmas and a safe and relaxing holiday period.
Last Friday we received an early Christmas present, with the news that we have been successful in securing some funding from the NDIA for the next three years. This funding, known as Information Linkages and Capacity Building will enable us to continue to work across the state, offering workshops, webinars, leadership development and other small projects.
The focus of this funding is capacity building for people with disabilities and their families, so it does not replace all that CRU was doing and we will continue to seek funds from other sources. This funding gives us a more secure base from which to do that.
You will know from my previous updates that over the past few years, we have been working hard to navigate this transition from secure and flexible state funding to the new competitive world of the NDIS and that at times, our future has been very uncertain.
It is a huge relief to the Board and Staff of CRU to receive this news and very exciting to be able to now plan for longer than a few months at a time. It is due to begin in April 2020 so stay posted for lots more information in the New Year.
We had already been planning for 2020 – please download our advance notices and a flyer for our first workshop for 2020, which is a two-day Social Role Valorisation workshop on the Gold Coast. Our workshops on Inclusive Education will continue until May and a date claimer for those is included in the advance notices above.
Thank you to all those who took the time to fill out our recent survey. We have not seen the results yet but expect a report from the third party consultants early in January.
We have just updated the CRU website to make it more accessible so if you have time to have a browse over the holiday period we would welcome any feedback.
The CRU office will be closed from this Friday 20th December and will reopen on Monday 6th January.
2020 is already shaping up to be a busy and exciting year and we look forward to continue working with you to achieve our mission of full and meaningful lives for people with disability.
With best wishes
Dear Friends and Supporters of CRU,
Please find below an updated status on CRU events happening between now and the end of 2019.
While many of the workshops are coming to a close for 2019, we are busy making plans for another full program to start the year in 2020 and will release the new Date Claimer as soon as more details are available.
Presented by Catherine Laherty & others
The final Self-Management: Confident Connected & In Control workshop for this year will take place tomorrow at North Lakes.
The aim of these workshops are to build the confidence of people to self-manage their NDIS supports. Repeat workshops are being planned for 2020.
CRU’s 2019 AGM will take place at 5.30pm on Wednesday 27th November in the CRU Office, Level 2/43 Peel Street, South Brisbane.
Everyone is welcome to attend, however you do need to be a current financial member of CRU to exercise voting rights.
Presented by Jane Sherwin
2020 dates for Gold Coast and Mackay workshops are currently being planned. We will keep you updated as soon as those are available for registration.
Presented by Jen Mouritz
Presented by Suellen Welch
Brisbane : 5th December
Register for this event
The role of a support worker is complex and multi-faceted. Paid staff can make a significant contribution to a person’s life – enabling the person to live a rich life and pursue their own unique goals and dreams.
This full day workshop will be an opportunity for support workers to critically reflect upon the essential purpose of their role, the values that drive “support”, and the sorts of relationships which are core to supporting someone well, particularly in relation to valued roles and community belonging.
Presented by CRU
CRU has been funded by the Department of Education to deliver workshops across Queensland under the Families for Inclusive Education (FFIE) project.
These workshops are an opportunity for families to reflect on their long-term vision for their family member – and how the school years can become a pathway to that positive, rich, included life.
While the 2019 workshop program has now concluded, the 2020 program of events is currently being planned and details will be soon be available.
In the meantime, if you weren’t able to tune-in to the webinar that took place on 14th October, the presentation slides that were used are available to downloaded here, or you can watch the recording here on our You Tube channel.
For more information on all CRU workshops, see the Events page on the CRU website,
or click on the individual links listed above for each workshop.
Join Sharon Bourke in this one-day workshop to explore a practical, values-based framework of self-direction, and how to develop supports that work respectfully and constructively together. Now OPEN for registration.
How have other people made self-directing work?
This one-day workshop explores a practical, values-based framework of self-direction, and how to develop supports that work respectfully and constructively together.
The seven steps provide a simple, helpful guide that can be worked through, or started at any step. This workshop draws on the resource developed by Griffith University (Dr Margaret Ward) as part of the NDS Innovative Workforce Fund Project.
Self-direction has been found to give greater choice and control, and more effective and flexible use of available formal and freely-given support. Good support requires the right people to provide the right level of support at the right time.
In this, our 55th edition we have returned to an exploration of what it means to create a home.
Generally we think of home as a safe and secure place to be oneself and from that security take up opportunities to work, study or contribute to community, so we think it’s important to consider why a real home is so often out of the reach of people who live with disabilities. This topic has been the theme of previous editions of CRUcial Times and in some ways nothing has really changed about the fundamental importance of home and how essential it is. What we need to consider to assist someone who lives with disability to create and sustain a home hasn’t changed much either. However, the introduction of the National Disability Insurance Scheme in Australia means that for the first time having enough funded support to move into a home of their own is a real possibility for many more people with disabilities.
With many people being offered only accommodation or a bed in a house we thought it was timely to return to the topic of creating a home to ensure that houses do become homes and do offer the comfort and security required to be a Launchpad into the rest of life.
Michael Callahan has written extensively on Customised Employment and related topics. He has many of them can be found on the Marc Gold & Associates website. This includes articles, forms, guides, examples and presentations from Michael. There are literally dozens of papers here so we encourage you to explore this website.
You may have seen three books on the table that Michael brought with him. He will be selling e-book versions of these through the Marc Gold & Associates website soon.