CRUcial Times 35: Exploring the Rightful Place Of Quality Assurance In Human Services

This edition of CRUcial Times focuses on the theme of "Exploring the Rightful Place Of Quality Assurance In Human Services"

Download CRUcial Times 35 - March 2006 (PDF)

This edition contains the following articles:

Editorial: Exploring the rightful place Of quality assurance In Human Services

Jane Sherwin

From the President

Mike Duggan

Learning the Lessons of History in the Pursuit of Quality

Dr Lorna Hallahan is a manager at Anglicare in South Australia and a lecturer in social work at Flinders University. She has been involved in the disability movement for many years and believes that it is possible for people of integrity and energy to contribute to communities that welcome and honour people with impairments and those who stand with them.

Quality: A Fine Drop of Red Versus Entry and Exit Procedures

Karin Swift has been interested in disability issues for most of her life. She has been involved in various Brisbane networks for over 12 years and has a keen sense of social justice. Currently, Karin is employed as the Coordinator of Queensland Disability Housing Coalition Inc. Karin lives with her husband, David, in a lovely house on Brisbane's south side and in her 'spare' time, she is a member of management committees of advocacy organisations for people with disability in Brisbane.

Does A Quality System Keep People Safe?

Greg Wagner is the Coordinator of Queenslanders with Disability Network (QDN) a state-wide network of over 1000 people and organisations throughout Queensland who share a common vision for people with disability which includes the belief that people with disability have a right, a place and a contribution to make to the community as empowered, free citizens. Prior to commencing his employment with QDN, Greg worked in the social advocacy movement for 10 years.

Quality Strengthening, Monitoring And Evaluation And Their Role In A Broader, Multi-Component Quality Enhancement Strategy

Michael Kendrick consults, writes and is active on matters of quality, values, and leadership in many countries. He has a passionate interest in the provision of quality services to people with disabilities. Michael, who is Canadian but now lives in the USA, has been a regular visitor to Queensland over many years. With over 25 years of experience, he is well know for his work on Leadership, Quality, Advocacy, Safeguards and the promotion of community living for people with disabilities.