Developing a more realistic and normal life based upon the attributes that a person has is not far-fetched when one lets go of the perceived disability and sees the strengths and gifts that a person brings to their life and the life of others.

(Pat Fratangelo – CRUcial Times 30, July 2004)

CRU is committed to promoting, developing and safeguarding person centred responses to the needs of people with disability in Queensland.

A response is Person-Centred when someone’s need or request for support is met in a way that is centred on them and the unique expression of their particular needs. It requires a deep listening to, and honouring of, what the person says they need to live their own life in the community they choose. This means they are able to be in control of their own life, with the support that they need to do that. When a person is not able to express their needs for themselves, the people who know them best, generally their family or friends are best placed to understand their preferences and speak on their behalf. Ideally, peoples’ needs will be met with flexible formal support that doesn’t cut out the freely given natural support of family and friends.

There are now many examples of very successful support arrangements where the person, regardless of their level of impairment, decides how the support is to be provided and by whom. However, as many of our formal services were founded and funded to meet the needs of groups of people, changing our thinking and practice to a truly person centred approach is very challenging.

Through our events, our Resource Collection and ongoing developmental work CRU aims to share what people are learning and develop deeper understanding, appreciation and skills of how to achieve genuine person centred responses. We are also keen to deepen our understanding of how to maintain these responses over the lifetime of the person.

Related Resources

Janet Klees – What do we do in the meantime?